COMPANY
Laghi Service Srl has been working in the port industry for thirty years, providing fully customised logistics, handling and processing services directly from the port of Ravenna.
Speed, preparedness and safety and security underpin our dealings with our customers and partners every day, ensuring rapid and direct communication in relation to each processing and handling operation.
The indispensable knowledge gained over thirty years operating at the port of Ravenna has equipped us to deal with complex scenarios of all kinds, while the strong links we have forged with all our industry partners at the port mean we can offer our customers the utmost fluidity, satisfaction, and safety and security, right down to the finest detail.
“Quality is satisfying the customer's needs and exceeding his own expectations by continuing to improve.”
WILLIAM EDWARDS DEMING
MEET THE TEAM: PASSIONATE ABOUT THEIR WORK AND COMMITTED TO QUALITY
OUR MISSION
In an increasingly competitive and selective industry, our mission is to strive to meet the needs and expectations of our customers, personnel and stakeholders.
- To consolidate and improve our position in the market;
- To improve the service level delivered and increase customer satisfaction, providing a stable, safe and secure service that meets the specified requirements;
- To ensure development that allows us to always adapt to new market needs;
- To guarantee compliance with Safety & Security, Food Safety, Health and Environment regulations;
- To invest in our employees, with a view to providing better service and facilitating company growth;
- To look after the environment, in accordance with the most up-to-date industry standards;
- To make safety and security an absolute priority, ensuring safe and secure work procedures;
- To invest in technology to provide a rapid, accurate and cost-effective service.
OUR COMMITMENTS
- To improve company efficiency with a view to enhancing our competitive standing
- To serve our customers with the skills required to meet their needs
- To increase awareness among all personnel of quality, food safety, safety and security and environmental issues
- To minimise risks and accidents in the workplace
- To protect the property and integrity of the valuables and goods handled
- To protect our own and our customers' data and sensitive and confidential information
- To protect the environment, encouraging environmental knowledge and awareness among our collaborators
- To boost the knowledge, professionalism and satisfaction of our personnel